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New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company 9780071548335 by
Michelli, Joseph A -
McGraw-Hill Companies,
-2008
Dewey: 658.4092
N/A
When Fish Fly: Lessons for Creating a Vital and Energized Workplace from the World Famous Pike Place Fish Market 9781401300616 by
Yokoyama, John -
Hyperion - Acquired Assets,
-2004
Dewey: 658.314
N/A
Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way 9780071806305 by
Michelli, Joseph A -
McGraw-Hill Companies,
-2015
Dewey: 658
N/A
Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary 9780071477840 by
Michelli, Joseph A -
McGraw-Hill Companies,
-2006
Dewey: 658
N/A
N/A
Customer Magic - The Macquarie Way: How to Reimagine Customer Experience to Transform Your Business 9798874631109 by
Michelli, Joseph A -
Blackstone Publishing,
-2024
N/A
All Business Is Personal: One Medical's Human-Centered, Technology-Powered Approach to Customer Engagement 9781637746769 by
Michelli, Joseph A -
Matt Holt Books,
-2025
Dewey: 362.12
N/A
Zappos Experience: 5 Principles to Inspire, Engage, and Wow 9780071749589 by
Michelli, Joseph A -
McGraw-Hill Companies,
-2011
Dewey: 658.872
N/A
Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products and Your People 9780071801256 by
Michelli, Joseph A -
McGraw-Hill Companies,
-2013
Dewey: 658.4092
N/A
Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary 9798212358620 by
Michelli, Joseph A, PhD -
McGraw Hill-Ascent Audio,
-2022
N/A
Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary 9798212358637 by
Michelli, Joseph A, PhD -
McGraw Hill-Ascent Audio,
-2022
N/A
Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary 9798212358590 by
Michelli, Joseph A, PhD -
McGraw Hill-Ascent Audio,
-2022
N/A
Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary 9798212358606 by
Michelli, Joseph A, PhD -
McGraw Hill-Ascent Audio,
-2022
N/A
Stronger Through Adversity: World-Class Leaders Share Pandemic-Tested Lessons on Thriving During the Toughest Challenges 9781264257393 by
Michelli, Joseph A -
McGraw-Hill Companies,
-2020
Dewey: 658.4056
N/A
Airbnb Way: 5 Leadership Lessons for Igniting Growth Through Loyalty, Community, and Belonging 9781260455441 by
Michelli, Joseph A -
McGraw-Hill Companies,
-2019
Dewey: 338.4791
N/A
Mindchamps Way, The: How to Turn an Idea Into a Global Movement 9789811205330 by
Michelli, Joseph A -
World Scientific Publishing Company,
-2019
N/A
Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System 9780071773546 by
Michelli, Joseph A -
McGraw-Hill Companies,
-2011
Dewey: 610.6
N/A
Customer Magic - The Macquarie Way: How to Reimagine Customer Experience to Transform Your Business 9798874631017 by
Michelli, Joseph A -
Blackstone Publishing,
-2024
N/A
Customer Magic - The Macquarie Way: How to Reimagine Customer Experience to Transform Your Business 9798874631024 by
Michelli, Joseph A -
Blackstone Publishing,
-2024
N/A
Mindchamps Way: How to Turn an Idea Into a Global Movement (Second Edition) 9789819806195 by
Michelli, Joseph A -
World Scientific Publishing Company,
-2025
N/A
Stronger Through Adversity: World-Class Leaders Share Pandemic-Tested Lessons on Thriving During the Toughest Challenges 9798212346573 by
Michelli, Joseph A, PhD -
McGraw Hill-Ascent Audio,
-2021
N/A
Stronger Through Adversity: World-Class Leaders Share Pandemic-Tested Lessons on Thriving During the Toughest Challenges 9798212346580 by
Michelli, Joseph A, PhD -
McGraw Hill-Ascent Audio,
-2021
N/A