Description: Offering holistic coverage of the basics of records management, information governance, and data governance, this cutting-edge text also provides an overview of the evolution of technology and thinking in the field. Franks incorporates important concepts from the fields of risk management, privacy, and cybersecurity throughout its pages.
Review Quotes: "Text is split up into clear, headed sections, and there are a lot of illustrations and diagrams - really welcome with so dense a subject. What I particularly liked was the 'Paradigms and Perspectives' section at the end of each chapter, where guest authors give their own take on the topic discussed in the chapter. These are often very practical and reassuring after all the theory ... Records management is undervalued but crucial for good governance and we need better training and the guidance that books like this provide."
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