Description:
AI agents are moving quickly from experimentation to enterprise deployment. Yet most will never create lasting value, not because the models are weak, but because the systems around them cannot survive production.
In Durable Agents, Venkat argues that the industry has focused on building smarter models while neglecting the harder challenge: building systems that keep working when things go wrong.
The book examines the recurring pattern seen across enterprises. An AI agent launches successfully, performs well at first, then begins to degrade through unexpected failure modes, coordination breakdowns, drifting decisions, or governance gaps. Within months, many projects stall or are taken offline.
To solve this, the book introduces the Durable Agent: a production-grade system built on five essential properties: Recoverability, Resumability, Auditability, Replaceability, and Coordination.
Readers are shown how durable execution layers enable recovery, how coordination layers create explicit handoffs between agents, humans, and systems, and how decision layers support traceability, governance, and trust.
The book also outlines how organizations can move from promising pilots to scalable production systems through the right architecture, metrics, and cross-functional ownership.
Because in the next phase of AI, the advantage will not belong to those who launch first. It will belong to those who build systems that endure in production.
Brief description: Venkat Chitturi is the Founder and CEO of Technoidentity, a Durable Product Engineering(TM) firm helping enterprises build mission-critical systems that remain trusted through scale, complexity, and change. With a rare blend of engineering depth, commercial instinct, and systems thinking, he has built his reputation on a simple conviction: in a world captivated by speed and hype, endurance wins.Over his career, Venkat has advised executives, shaped strategy, and led complex transformations across fintech, manufacturing, mobility, and tolling-industries where reliability is non-negotiable. He began his career at Microsoft and went on to build Technoidentity around a deeper belief: that technology should drive not just growth, but trust and opportunity.Through his writing and leadership, Venkat speaks to founders, operators, and decision-makers who want to build systems that are not just innovative, but durable.