Description:
Water utility managers often struggle identifying ways to effectively manage their field crews and work teams. This book provides practical, industry-standard considerations to assist them in assessing, developing, implementing, maintaining, and enhancing the productivity of their workers. It also offers insight into increasing the efforts of underperforming employees without diminishing the activities of high performers. This is an essential tool for water utilities interested in providing the most cost-efficient, consistently reliable service to their customers.
Brief description: Kenneth C. Morgan, PE has over 40 years of experience serving water utilities. He has been responsible for the assessment, design, construction, operation, maintenance, management, and enhancement of system assets at various levels throughout his career. He has developed, implemented, and monitored training for engineers and operators responsible for keeping critical wastewater collection/water distribution system assets functioning within industry-standard parameters. Ken continues to offer his experience and expertise to water service providers around the world.