Description: When the challenge is to get to the heart of a problem, you need a simple, efficient cause investigation methodology. And an interactive map to lead you to the answer every time would make a real difference! Chet Rowe's Simplifying Cause Analysis combines an instruction book with a downloadable Interactive Cause Analysis Tool.
Brief description: Kristen Noakes-Fry, ABCI, is Executive Editor at Rothstein Publishing, since 2011. Previously, she was a Research Director, Information Security and Risk Group, for Gartner, Inc.; Associate Editor at Datapro (McGraw-Hill), where she was responsible for Datapro Reports on Information Security; and Associate Professor of English at Atlantic Cape College in New Jersey. She holds an M.A. from New York University and a B.A. from Russell Sage College, and resides in St. Petersburg, Florida.