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Personalization Paradox: Why Companies Fail (and How To Succeed) at Delivering Personalized Experiences at Scale

Contributor(s): Swisher, Val (Author), Preciado, Regina Lynn (Author)

ISBN: 9781937434724

Publisher: XML Press

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Pub Date: March 8, 2021

Lexile Code: 0000

Target Age Group: NA to NA

Physical Info: 0.51" H x 9.25" L x 7.50" W ( 0.93 lbs) 242 pages

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Description:

Global content strategy expert Val Swisher and senior content strategist Regina Lynn Preciado show you exactly what it takes to deliver personalized content to your customers at scale.

Brief description: Val Swisher is the Founder and CEO of Content Rules, Inc. Val enjoys helping companies solve complex content problems. She is a well-known expert in content strategy, structured authoring, global content, content development, and terminology management. Val believes content should be easy to read, cost-effective to create and translate, and efficient to manage. When not working with customers or students, Val can be found sitting behind her sewing machine working on her latest quilt. She also makes a mean hummus.

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