Description: Outsourcing Technical Writing: A Primer provides a roadmap for success in outsourcing technical writing. A step-by-step plan for companies considering outsourcing. The book includes cases studies, a sample outsourcing agreement, and a sample plan. It pays special attention to the management factors that determine success or failure.
Brief description: Barry Saiff is a leading expert in technical writing outsourcing and management. He has experienced outsourcing from both sides: as a technical communication leader in the United States and as a manager of offshore technical writers and customer liaison in the Philippines. After 26 years developing software documentation for some of the largest US companies, Barry moved to the Philippines to found Saiff Solutions (saiffsolutions.com). Barry has managed writing teams at six different companies, hired dozens of technical communicators, and created new technical writing departments from scratch. Barry holds a bachelor of arts in anthropology from Princeton and a master of arts in international affairs from American University.