Description:
Good old fashion customer service is still alive and well across the globe......But in this book you will observe it was the customer who wrote his experience.
Brief description: Graduated from the University of Cincinnati; Delta Tau Delta Fraternity member. He served four years in the U.S. Navy. Lived in Japan for four years; served on board the USS Independence(CV-62). Jim backpacked throughout Asia numerous times; climbed Mt. Fuji, and is an avid sports fan.. Jim worked at a little convenient store for six years in high school and college and packaged ice industry for 18 years after the Navy. Jim currently is a operations manager serving in the aviation industry. Jim's first book was Go The Distance (2011). He and his loving wife Tarla of 15 years, have an adorable ten year old daughter, Maggie. Family living in Carmel, Indiana. To contact Jim, please email or visit.: www.JimSerger.com Jim@Jimserger.com
Review Quotes:
"Kudo's to Jim Serger on his new book "2000 Miles on Wisdom ". Jim again has told a story based upon his personal experiences and achievements to take what some believe to be a complex issue - customer service and break it down into simple to understand, practical and usable concepts. If you're in business, "2000 Miles on Wisdom " is a must read. Jim Serger has emerged as an excellent story teller with a message for everyone."
Chris Ruisi - The Coach, Author, Business Speaker and Leadership Coach and International Radio Show.
"2000 Miles on Wisdom is a collection of true stories about the lost art of customer service and is a must read for anyone who would like to improve their skills in that area. The stories within this book echoed the words of my greatest mentor, my father, when he taught me what I consider the most important rule of customer service. 'If you don't take care of your clients, someone else will'".
Brad Toft, Restaurant Insurance Specialist ---Kinker-Eveleigh Insurance, Cincinnati, OH