Description:
This book will appeal to leaders in every type of organisation. It provides the why, what and how for the key systems needed to sustain a culture of Enterprise Excellence where the organisation and its people thrive and grow.
Brief description: Chris Butterworth Chris is a multi-award-winning author, international speaker and executive coach. A certified Shingo Institute Academy Member and Faculty Fellow, he works with executive teams to embed cultures of continuous improvement. Chris is co-author of five Shingo award-winning books, including Leading Excellence: The 5 Hats of the Adaptive Leader, and editor of Enterprise Alignment and Results.Stephen Dargan Stephen is a transformational leader with over 20 years' experience across Australia and Europe. A Shingo Institute Academy Member and graduate of the Australian Institute of Company Directors, he is also a Lean Six Sigma Black Belt (Cardiff University). Stephen has led high-performing teams across banking, financial services and mining, driving sustainable growth and customer-focused cultures. He is co-author of the Shingo Award-winning book Leading Excellence: The 5 Hats of the Adaptive Leader.Brad JeavonsBrad is a facilitator and coach who helps organisations build cultures of continuous improvement and innovation. He is host of the Enterprise Excellence Podcast and Community and author of Agile Sales: Delivering Customer Journeys of Value and Delight. A certified Lean Competency System trainer and Shingo Institute Academy Member, Brad is co-author of the Shingo Award-winning book Leading Excellence.Dr Indrajit RayDr Indrajit Ray is a passionate advocate for developing people and evolving organisations through human-centred transformation. With over 20 years' experience, he leads enterprise-wide transformation and operational excellence, aligning people, processes and performance to deliver sustainable results. He works across all organisational levels and holds a PhD in Process Systems Engineering from Imperial College London.
Review Quotes:
Ken Snyder Executive Director, Shingo Institute, Jon M. Huntsman School of Business, Utah State University - 'Leading Enterprise Excellence' does a great job blending systems, behaviour, and principles. The authors identify key systems that drive organisational excellence and then work through how to structure the system with the right aim, tools, and targeted behaviours. Then they follow up with some excellent case studies. Well done!
Alex Hamilton Founder and CEO, Radiant Law - 'Leading Enterprise Excellence' is the book I was waiting for! With 4+1, we got a bottom-up approach to applying Shingo and Lean to services; with this book, we get a top-down systems view. The Align-Engage-Execute structure provides a practical way to think systemically, putting people and culture at the centre.
Skip Steward Vice President and Chief Improvement Officer - Baptist Memorial Health Care Corporation - 'Leading Enterprise Excellence' is both practical and profound. I highly recommend that leaders not only read it, but study it, reflect on it, and use it to clarify their next steps toward excellence in the organisations they lead.
Katie Anderson, author of Shingo-award winning book 'Learning to Lead, Leading to Learn' - 'Leading Enterprise Excellence' provides a clear, practical framework that addresses the why, what, and how of the key systems and behaviours leaders need to sustain a culture where both organisations and people can thrive.
Sam McCready Chief Digital Officer for AFG Home Loans, Australia - 'Leading Enterprise Excellence' is a powerful reminder that sustainable success comes from aligning purpose, people and systems. As a leader, I found its insights both inspiring and practical. This book challenges leaders to think bigger, lead with humility, and build organisations capable of continuous growth and excellence.
Cindy Hinds, Global Director of Enterprise Excellence A.O. Smith Corporation - 'Leading Enterprise Excellence' serves as a practical leadership handbook for designing and implementing systems that foster enterprise excellence.