Description:
Struggling with data overload and constant metric fluctuations in your organization? "Measures of Success" by Mark Graban offers practical strategies for distinguishing meaningful signals from noise - focusing you on better business results.
Brief description: Mark Graban is an internationally-recognized consultant, author, speaker, blogger, and entrepreneur. He specializes in Lean management, continuous improvement, statistical methods, and people-centered leadership to cultivate psychological safety and employee engagement, working with leaders at all levels in various industries.He has authored several books, including "Measures of Success," "Lean Hospitals," "Healthcare Kaizen," and "Practicing Lean." His latest book is "The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation" (June 2023). He founded and manages LeanBlog.org and hosts podcasts including "Lean Blog Interviews" and "My Favorite Mistake. Mark is also a "LinkedIn Top Voice."Working independently since 2010, Mark often partners with other consulting groups on larger engagements. Mark is also a Senior Advisor to the technology and software company KaiNexus and has a small equity stake.Mark earned a Bachelor of Science in Industrial Engineering (BSIE) from Northwestern University. He also earned a Master of Science in Mechanical Engineering (MSME) and a Master of Business Administration (MBA) as a Fellow in the MIT Sloan Leaders for Global Operations Program at the Massachusetts Institute of Technology.
Review Quotes:
"With clarity and precision, Mark Graban steps through the process of collecting and analyzing the kind of data you focus on... If you're navigating a tough business environment, you need this book."
- Daniel H. Pink
- Author of WHENand DRIVE
"Mark Graban has written a readable, informative book to guide any leader who wants to help an organization achieve true and lasting success. Improvement has been made easier thanks to his work."
- Eric Ries
- Author of The Lean Startup and The Startup Way
"This book outlines in understandable terms the complex world of performance measurement."
- Dr. John Toussaint
- Executive Chairman and CEO, Catalysis
- Author of books, including On the Mend
"Mark Graban taught the KaiNexus team how to understand the story a metric is actually telling over time. We've saved time by not overanalyzing every up and down in our metrics -- and that's valuable time we now put to better use."
- Dr. Greg Jacobson
- CEO and Co-Founder, KaiNexus