Description:
All new edition of the indispensable guide for public information officers. Includes lessons learned from the Covid-19 pandemic, racial justice protests, and disasters like the Florida building collapse.
Review Quotes:
"Everyone who is interested in public communications should have this book as a reference guide, as well as to answer Doug's clarion call for better, clearer, more accurate information in times of crisis."
-Sree Sreenivasan, former New York City Chief Digital Officer