Description: Provides an inside look at the fast-paced, important, and stressful job of 911 dispatchers.
Brief description: Jody Jensen Shaffer is the author of 24 books of fiction and nonfiction for children. She also publishes poetry, stories, and articles in children's magazines. When she's not writing, Shaffer copy edits for children's publishers. She works from her home in Missouri. Visit Shaffer at http: //jodyjensenshaffer.blogspot.com.