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Amplifying Voices in UX: Balancing Design and User Needs in Technical Communication

Contributor(s): Lancaster, Amber (Editor), King, Carie S T (Editor)

ISBN: 9781438496733

Publisher: State University of New York Press

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Pub Date: September 2, 2024

Dewey: 004.21

LCCN: 2023029845

Lexile Code: 0000

Features: Bibliography, Illustrated, Index

Target Age Group: NA to NA

Physical Info: 1.06" H x 9.00" L x 6.00" W ( 1.53 lbs) 477 pages

Series: Suny Series, Studies in Technical Communication

Descriptions, Reviews, etc.

Description: Designers can create stronger products by considering multiple users with varied perspectives and thus create balance, termed equilibriUX, in their designs.

Review Quotes:

"This well-edited volume advocates for integrating diverse user voices in the User Experience (UX) design process ... UX faculty, instructors, practitioners, and students will find this volume both concretely useful and inspiring." -- CHOICE

"Pushes technical and professional communication scholars to examine the more nuanced and marginalized issues that inherently arise in our work and our users' everyday experiences ... This collection, and individual chapters within it, would be useful for user experience courses, information design courses, ethics and technical communication or marketing, and intercultural communication." -- Kate Crane, Eastern Washington University

"Takes a hands-on approach to UX approaches and demonstrates that UX can be used at various levels of practice: methodological, pedagogical, institutional, etc. The chapters themselves really shine because they are all focused on a specific set of practices and how they can be applied. They are also very diverse, however, which academic practitioners of UX need." -- Guiseppe Getto, Mercer University

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