Description:
This book describes a powerful method for analyzing communication in a variety of environments by studying how people adjust their behavior moment by moment during conversational exchanges.
Review Quotes: Hepburn and Potter detail the rigorous and methodical tools of conversation analysis that lay bare how we coordinate talk, action, and meaning in everyday life. Their brief, accessible text clearly guides the reader through the basic machinery of conversation, including turn-taking, sequence organization, and action formation. An essential resource for understanding the science of conversation.--Martha Augoustinos, PhD, BA (Hons), FAPS, FASSA, University of Adelaide, Adelaide, Australia