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Using Behavioral Science in Marketing: Drive Customer Action and Loyalty by Prompting Instinctive Responses

Contributor(s): Harhut, Nancy (Author)

ISBN: 9781398606487

Publisher: Kogan Page

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Pub Date: August 30, 2022

Dewey: 658.80019

LCCN: 2022939080

Lexile Code: 0000

Features: Bibliography, Index, Price on Product

Target Age Group: NA to NA

Physical Info: 0.90" H x 9.20" L x 6.10" W ( 1.35 lbs) 288 pages

Descriptions, Reviews, etc.

Description: Apply behavioral science techniques in key areas of marketing to drive consumer action for increased engagement and conversion rates.

Brief description: Nancy Harhut is Co-Founder and Chief Creative Officer at HBT Marketing, a consultancy which specializes in applying human behaviour techniques to marketing and whose clients include H&R Block, AARP and Transamerica. Based in Boston, Massachusetts, she previously held senior creative management positions with agencies within the IPG and Publicis networks, where she worked with clients including Dell, Bank of America and AT&T. A regular international conference keynoter, she has been recognized as an Online Marketing Institute Top 40 Digital Strategist and Ad Club Top 100 Creative Influencer.

Review Quotes: "Nancy has created a straight-forward, well researched, easy to use guide for how behavioral insights can improve your marketing strategy and results. It is a gift."-- "Jeff Kreisler, Co-author of Dollars and Sense, Founding Editor of PeopleScience.com, Head of Behavioral Science, JP Morgan Chase"

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