Review Quotes: "The author, a British political scientist, writes this valuable book from the perspective of her discipline. Hills usefully compares and contrasts the processes by which telephone service was deregulated in Britain, Japan, and the US, pointing out that both the history of regulation and the form of deregulation are quite different in the three countries. She also usefully reveals that the results of deregulation are similar no matter what the history of regulation or form of deregulation: a shift from universal access to service designed for large business uses; a shift from cheap local calls to cheap long distance calls; and a shift from intermediate technology to high technology. ... The book has an extensive and useful bibliography and index. ... Upper-division and graduate collections serving political science, economics, or public policy programs."-Choice
