Description:
Warranty data is collected during the processing of claims under warranty. Properly analyzing this data, we can better estimate product reliability and the costs of warranty. This book unifies the range of literature on warranty data collection and analysis.
Review Quotes:
From the reviews:
"This book, consisting of eighteen chapters in six parts, presents a detailed study of problems associated with warranty data collection and analysis. ... Throughout this well-written book a large number of references are provided which point the reader to the necessary detailed academic bibliography on each topic, making this very interesting book an useful handbook and essential tool for anyone interested in the collection and analysis of warranty data." (Efstratios Rappos, Zentralblatt MATH, Vol. 1226, 2012)