Description: Adaptive Action introduces readers to a problem-solving method that is rooted in theories of chaos and complexity. This elegant method leads readers into reflective action with three deceptively simple questions: What? So what? Now what? The first leads to careful observation. The second invites thoughtful consideration of options and implications. The third incites effective action. Together, these questions and tools that support them foster productive and creative engagement with organizational uncertainty.
Review Quotes: "Adaptive Action offers new ways to think about the limitations in traditional planning: it enables you to name and explore the uncertainty in your systems; it promotes shorter cycles of action and feedback, enabling you to respond to unexpected events and take corrective action more quickly."--Leadership Excellence