Description: The author draws on international examples to guide readers through crucial e-government management issues such as the management of strategy and projects; data security; quality; people, money and policies and dealing with political and ethical challenges, as well as the implementation of e-government systems.
Instructive diagrams, synoptic models and case studies underpin the book′s content while class and practitioner assessments will help readers monitor their understanding. Additional material is also available on a companion Web site.
Brief description: Richard Heeks, Senior Lecturer in Information Systems, Institute for Development Policy and Management,
University of Manchester, UK