Description: This is a straight-talking, data-based, and energy-infused work of uncompromising scholarship and incomparable practicality. "There is absolutely nothing like this book on the shelves." James M.
Brief description: David H. Maister, one of the world's leading authorities on the management of professional service firms, is the author of several successful books, including Managing the Professional Service Firm, True Professionalism, and Practice What You Preach, and coauthor of The Trusted Advisor.
Review Quotes: James M. Kouzes Co-author of The Leadership Challenge This is a straight-talking, data-based, and energy-infused work of uncompromising scholarship and incomparable practicality.