Description: This book is about mistakes and what we can learn from them. It faces up to, and explains how organizations can escape from 'blame cultures', where fearful conformance and risk avoidance lead to stagnation, to 'gain cultures' which tolerate and even encourage mistakes in the pursuit of innovation, change and improvement.
Review Quotes: '... full of important tips for HR specialists seeking to create a supportive learning culture.' People Management 'This highly readable book, with often amusing accounts of individuals' mistakes (including the authors' own) is equally applicable to individuals as well as to organizations.' Strategic Communication Management ' ... offers advice and practical measures to help organisations enhance learning by managing mistakes and promote a culture which supports and fosters experimentation and risk taking.' Business Books Direct Catalogue 'Overall this is an easily digestible book and pulls together some interesting ideas which are very practical. Well worth looking at.' Journal of Managerial Psychology ' ... extremely interesting for both the conceptual and practical arguments it offers, is well presented and sufficiently supported by an extensive literature. I strongly recommend it to every reader, especially those who have made mistakes. They will feel relieved to realise that making mistakes means being alive and that learning from them means continuous self-improvement and personal advancement.' Professional Manager '... the reader benefits enormously from the others' wrongdoing. The book is extremely interesting for both the conceptual and practical arguments: it is both well presented and is supported by an extensive literature. I strongly recommend the book to every reader, to everyone that has made a mistake and has been well aware of it.' From Corex (Centre for Organizational Excellence) Website