Description: While increasing attention has been directed recently toward recognizing and reducing medical errors, healthcare organizations have yet to benefit from a similar scrutiny of management mistakes. Serving as a call to action for health care managers throughout the world, this book addresses the information gap on this critical issue.
Review Quotes: The important insights provided in the first several chapters are ones the reader will want to return to often...Hofmann and Perry have made a realistic and significant contribution in creating a primer for today's health care executive.
Kathryn H. Ruscitto, Senior Vice President, St. Joseph's Hospital Health Center