Description: Thisbook explains how to develop more effective risk communications using the Carnegie Mellon mental-model approach.
Review Quotes: 'The authors' idea of expert models of risk ... is a very useful one, both for practitioners and academics doing work in this area. In fact, the chapters outlining these models made a very important and unique contribution in the field of risk communication and for that reason alone the book should be on the reading list of everyone doing research in that area.' International Journal of Public Opinion Research