Description: Talk at Work is a major collection of studies of language and interaction in a wide variety of institutional and workplace settings, including doctor-patient consultations, legal hearings, mass media, job interviews, visits by health visitors, psychiatric interviews, and calls to emergency services. A theoretical overview of the distinctive contribution made by conversation analysis to our understanding of talk in institutional contexts is followed by reports of the contributors' original empirical research.
Review Quotes: ."..this volume contains...value to the ethnographer/folklorist who might wish to investigate culture-specific patterns as they relate to discrete folkloric events and interaction." Gary R. Butler, Ethnologies