Description:
This book brings together public services policy and public services management in a new way, challenging many old ideas in this field and presenting the debate of what 'critical' constitutes when applied to public services policy and management.
Review Quotes:
'This is an exciting book for both inquiring academics and frustrated practitioners - refreshing in its willingness and ability to challenge many of the shibboleths that are still associated with an overly managerialist approach to the reform of public service organisations' Robert Gregory (Victoria University of Wellington, New Zealand)