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Understanding, Managing and Implementing Quality: Frameworks, Techniques and Cases

Contributor(s): Antony, Jiju (Editor), Preece, David (Editor)

ISBN: 9780415222716

Publisher: Routledge

Hardcover
$280.00
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Pub Date: December 20, 2001

Dewey: 658.4013

LCCN: 2001044195

Lexile Code: 0000

Features: Bibliography, Glossary, Index

Target Age Group: NA to NA

Physical Info: 0.67" H x 9.46" L x 6.36" W ( 1.25 lbs) 254 pages

Descriptions, Reviews, etc.

Description: Considers strategic aspects of quality management and self-assessment frameworks, and provides an in-depth examination of a number of the main quality improvement tools and techniques.

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