Practical Guide to Achieving Customer Satisfaction in Events and Hotels

Contributor(s): Berners, Philip (Author), Martin, Adrian (Author)

ISBN: 9780367723873

Publisher: Routledge

Hardcover

$233.99

Pub Date: July 18, 2022

Dewey: 647.94068

LCCN: 2022001392

Lexile Code: 0000

Features: Bibliography, Illustrated, Index

Target Age Group: NA to NA

Physical Info: 0.50" H x 9.21" L x 6.14" W ( 1.00 lbs) 180 pages

BISAC Categories:

Series: The Practical Guide to Events and Hotel Management

Descriptions, Reviews, etc.

Description:

The Practical Guide to Achieving Customer Satisfaction in Events and Hotels is the 4th title in the Routledge series The Practical Guide to Events and Hotel Management and presents expert-led insight of customer service best practice within events and hotels.