It's All of Our Business: Communicating Competently in the Workplace

Description: "It's All of Our Business: Communicating in the Workplace is a brief, inexpensive, conversational and comprehensive text that balances practical skills and competence with scholarly insight. The text will address several topics often ignored or given only glancing coverage in competing texts including connecting bids, dialectics and conflict, anger management, difficult group members, virtual groups, cognitive dissonance, persuasion, power, and culture."--

Review Quotes: "A culturally competent text that teaches how to communicate in any form. Very easy to read!"--Kenneth Chapman, University of Oklahoma

"Something new and very readable. It will hold student attention better than any of the other such texts."--Daniel Paul Schwartz, SUNY Buffalo State College

"Timely, engaging, and relevant. It encourages students to build their own skills to become more competent workplace communicators."--Jennifer Keohane, University of Baltimore

"Part business communication, part business psychology, part business ethics, and part self-actualization--all necessary for today's aspiring business professional."--Sean Flannery, Immaculata University

"It is an enjoyable read for students. It is laced with concepts and theories in a manner that is engaging and thought-provoking."--Karley Goen, Tarleton State University

"The case examples keep the students interested and everything I read is accurate and easy to understand . . . your students would benefit from this text!"--Melissa Rice, Immaculata University

"A thorough look at business communication from a practical perspective--one that explores the hows AND the whys."--Paul Hemenway, Lamar University