Description: Blanchard provides business leaders and employees with the one book they need to raise customer service to a world-class levelthe key to building a more solid, profitable company
Brief description:
KEN BLANCHARD, one of the most influential leadership experts in the world, is Cofounder and Chief Spiritual Officer of The Ken Blanchard Companies. He isthe coauthor of 60 books that have sold more than 21 million copies, including the iconic The One Minute Manager.
KATHY CUFF is a senior consulting partner with The Ken Blanchard Companies and coauthor of Blanchard's Legendary Service customer service training program. Kathy is a popular and passionate trainer, consultant, and keynote speaker for organizations worldwide.
VICKI HALSEY is Vice President of Applied Learning for The Ken Blanchard Companies and coauthorof Blanchard's Legendary Service customer service trainingprogram. Vicki is sought out globally as a trainer, consultant, instructional designer, and keynote speaker.